PRIVACY POLICY

Effective Date: May 7, 2026

This Privacy Policy applies to the following websites:

  • MOTTS Crochet Boutique

  • Bingo & Bongo Official Merch Store

By using our websites, you agree to the terms outlined below.

INFORMATION WE COLLECT

When you visit our websites, place an order, sign up for updates, or contact us, we may collect certain information including:

  • Name

  • Email address

  • Shipping and billing address

  • Payment information (processed securely through third-party payment providers)

  • Phone number (if provided)

  • Order history

  • Website usage data such as browser type, pages visited, and device information

We only collect information necessary to operate our shops, process orders, improve customer experience, and communicate with customers.

HOW YOUR INFORMATION IS USED

Your information may be used to:

  • Process and ship orders

  • Provide customer support

  • Send order confirmations and updates

  • Respond to messages or inquiries

  • Improve our websites and services

  • Prevent fraud or unauthorized activity

  • Send occasional promotional emails or shop updates (you may unsubscribe at any time)

We do not sell or rent your personal information to third parties.

PAYMENT SECURITY

Payments are processed through secure third-party payment providers such as Shopify Payments, PayPal, Stripe, or other trusted payment processors.

We do not store or have direct access to your full payment information.

COOKIES & ANALYTICS

Our websites may use cookies and analytics tools to better understand how visitors use the site and to improve performance and shopping experience.

Cookies may collect non-personal information such as:

  • Browser type

  • Device type

  • Pages viewed

  • Time spent on the website

  • Referral sources

You may disable cookies in your browser settings if preferred.

THIRD-PARTY SERVICES

Our websites may contain links to third-party services including:

  • Social media platforms

  • Payment processors

  • Shipping providers

  • Print-on-demand services

  • Embedded videos or content

We are not responsible for the privacy practices of third-party websites or services.

EMAIL COMMUNICATIONS

If you provide your email address, we may send:

  • Order confirmations

  • Shipping updates

  • Customer service responses

  • Shop announcements

  • Product launches or special promotions

You may unsubscribe from marketing emails at any time.

CHILDREN’S PRIVACY

Our websites are not intended for children under the age of 13. We do not knowingly collect personal information from children.

DATA PROTECTION

We take reasonable precautions to protect your information and use secure platforms whenever possible. However, no online transmission or storage system can be guaranteed to be 100% secure.

YOUR RIGHTS

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

To request assistance regarding your information, please contact us.

POLICY UPDATES

We may update this Privacy Policy occasionally to reflect changes in our business, services, or legal requirements. Updated versions will always be posted on this page.

CONTACT

For questions regarding this Privacy Policy or your personal information, please contact us through the contact information listed on our websites.

Thank you for supporting handmade art, independent creators, and the Bingo & Bongo community. 💖